Terms & Conditions

By providing your mobile number and opting in, you agree to receive SMS/text messages from CityLive Music & Entertainment (and its affiliated sub-brands) regarding bookings, event updates, confirmations, promotional offerings, and customer service communications.

Please read the following Terms & Conditions carefully:

1. Consent to Receive Text Messages

By opting in:

  • You authorize CityLive to send you recurring text messages.

  • Messages may include booking confirmations, scheduling updates, reminders, promotional offers, and service announcements.

  • Message frequency may vary based on your interactions with us.

Your consent is not a condition of purchase.

2. Message & Data Rates

Message and data rates may apply depending on your mobile plan. Check with your carrier for details.

3. Opt-Out / Unsubscribe

You may opt out at any time by replying:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Once we receive your request, you will no longer receive SMS messages from CityLive unless you opt back in.

To request help at any time, reply:
HELP

4. Privacy

We respect your privacy. Your phone number will never be sold or shared with third parties for marketing purposes.

For more information on how we collect, store, and use your information, please review CityLive’s Privacy Policy (or request a copy from our team).

5. Support & Contact

For assistance regarding SMS messages or to update your contact information, you may contact us at:

  • Email: info@citylivemusic.com

  • Phone: 347-408-2055 (CityLive Text-versation Line)

  • Website: www.citylivemusic.com

6. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Eligibility

You must:

  • Be at least 18 years old, or have permission from a parent or guardian.

  • Provide a valid mobile number capable of receiving SMS messages.

8. Changes to Terms

CityLive may update these Terms & Conditions at any time. Continued participation in the SMS service constitutes acceptance of the updated terms.

9. Data Security

CityLive uses reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse.